Shipping policy

Shipping Policy

1. Order Processing Times:

  • All orders are processed within 1-2 business days. Orders placed after 12 p.m. on Fridays or over the weekend will be processed the next business day.

2. Shipping Rates & Delivery Times:

  • Standard Shipping: Typically delivered within 3-7 business days.
  • Expedited Shipping: Typically delivered within 2-3 business days.
  • International Shipping: Delivery times vary depending on the destination, with an average time of 7-14 business days. Please note that customs and import fees may apply and are the responsibility of the customer.

3. Tracking Your Order:

  • Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment’s progress in real-time.

4. Free Shipping Options:

  • Enjoy Free Standard Shipping on orders over $75 (within the U.S.). This offer will be automatically applied at checkout and is for standard shipping.

5. Lost or Delayed Shipments:

  • If your order has not arrived within the estimated timeframe, please contact us at krafferty@nerdhero24.com. We’ll work to resolve any issues and ensure your order is delivered promptly.